Privacy Policy

Last updated: May 1, 2026

WeFeed (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit export.wefeed.com.ua or interact with us. This policy is compliant with the General Data Protection Regulation (GDPR).

1. Who We Are

WeFeed is a Ukrainian agricultural company specialising in the production and export of compound feed and nutritional solutions for livestock and poultry. Our export platform operates at export.wefeed.com.ua.

Data Controller: WeFeed
Contact: e-commerce@wefeed.com.ua

2. What Data We Collect

We may collect and process the following categories of personal data:

2.1. Data you provide directly:

Full name and job title;
Company name and registration details;
Email address and phone number;
Shipping and billing address;
Content of messages or enquiries submitted via contact forms.

2.2. Data collected automatically:

IP address and browser type;
Pages visited, time spent on pages, and referral sources;
Device information and operating system;
Cookie data (see our Cookie Policy).

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract performance — to process and fulfil orders you have placed with us;
Legitimate interests — to improve our website and services, and to communicate with potential business partners;
Legal obligation — to comply with applicable laws and regulations;
Consent — where you have explicitly given us permission to contact you for marketing purposes.

4. How We Use Your Data

We use your personal data to:

Process and manage your orders and enquiries;
Communicate with you about your orders, products, and services;
Send relevant commercial offers and updates (with your consent);
Improve and maintain the functionality of our website;
Comply with legal and regulatory requirements;
Prevent fraud and ensure the security of our platform.

5. Data Sharing

5.1. We do not sell your personal data to third parties.

5.2. We may share your data with:

Logistics and shipping partners — to arrange delivery of your orders;
Payment processors — to process financial transactions securely;
IT service providers — for website hosting and maintenance;
Legal authorities — where required by law or court order.

5.3. Any third parties with whom we share your data are required to maintain appropriate data security standards.

6. International Data Transfers

6.1. As a Ukrainian company serving EU-based clients, some data transfers may occur outside the European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

7.1. We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7.2. Data related to orders is retained for a minimum of 5 years for accounting and legal compliance purposes. Marketing data is retained until you withdraw your consent.

8. Your Rights (GDPR)

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

Right of access — to request a copy of the personal data we hold about you;
Right to rectification — to request correction of inaccurate or incomplete data;
Right to erasure — to request deletion of your personal data (“right to be forgotten”);
Right to restriction — to request that we limit the processing of your data;
Right to data portability — to receive your data in a structured, machine-readable format;
Right to object — to object to processing based on legitimate interests or direct marketing;
Right to withdraw consent — at any time, where processing is based on consent.

To exercise any of these rights, please contact us at e-commerce@wefeed.com.ua. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

9.1. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

9.2. Despite our best efforts, no data transmission over the internet can be guaranteed to be 100% secure. You provide data at your own risk.

10. Changes to This Policy

10.1. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

For any privacy-related questions or requests:
Email: e-commerce@wefeed.com.ua
Website: export.wefeed.com.ua