Public Offer Agreement

Last updated: May 1, 2026

1. General Provisions

1.1. This Public Offer Agreement (hereinafter — the “Agreement”) is an official proposal by WeFeed (hereinafter — the “Seller”), operating the website export.wefeed.com.ua, to enter into a distance contract for the purchase and sale of goods.

1.2. The Agreement is considered concluded from the moment the Buyer submits an order and confirms acceptance of its terms. Full and unconditional acceptance (acceptance) of this offer is the fact of placing and paying for an order on the terms set out herein.

1.3. The Seller reserves the right to amend this Agreement at any time by publishing the updated version on the website. Continued use of the website after changes constitutes acceptance of the revised terms.

2. Definitions

Goods — compound feed products, feed additives, and related agricultural nutritional products listed on the website.
Seller — WeFeed, a Ukrainian agricultural company specializing in the production and export of compound feed.
Buyer — any legal entity or individual entrepreneur that places an order through the website and accepts the terms of this Agreement.
Order — a formal request submitted by the Buyer for a specific quantity and type of Goods.
Website — the online platform accessible at export.wefeed.com.ua.

3. Subject of the Agreement

3.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to accept and pay for the Goods in accordance with the terms of this Agreement.

3.2. This Agreement governs the following processes:

Voluntary selection of Goods by the Buyer via the Website;
Submission of an Order by the Buyer;
Payment for the Order by the Buyer;
Processing, packaging, and delivery of the Order to the Buyer.

4. Ordering Process

4.1. The Buyer may place an order for any Goods available on the Website.

4.2. Each product may be ordered in any quantity, subject to minimum order requirements stated on the product page or confirmed by the Seller’s representative.

4.3. If a product is temporarily out of stock, the Seller’s manager will notify the Buyer by phone or email within 2 business days.

4.4. In the event of product unavailability, the Buyer may substitute it with an equivalent product, remove it from the order, or cancel the order entirely.

5. Pricing and Payment

5.1. All prices are indicated in the currency stated on the Website or in the individual commercial offer provided to the Buyer.

5.2. Payment is made by bank transfer (wire transfer) based on a commercial invoice issued by the Seller. Payment terms are specified in the invoice or individual supply contract.

5.3. The Seller reserves the right to adjust prices for Goods. The price applicable to a specific order is fixed at the time of order confirmation.

5.4. If payment is not received within the agreed timeframe, the Seller reserves the right to cancel the order.

6. Delivery Terms

6.1. Delivery of Goods is carried out in accordance with the agreed Incoterms terms specified in the commercial offer or supply contract.

6.2. The Seller ensures all necessary export documentation, phytosanitary certificates, and customs clearance support as agreed upon with the Buyer.

6.3. Delivery timelines are estimated and may vary depending on logistics conditions, customs procedures, and force majeure circumstances.

6.4. The Buyer is responsible for ensuring correct delivery address details and compliance with the import regulations of the destination country.

7. Rights and Obligations of the Parties

7.1. The Seller has the right to:

Unilaterally suspend services under this Agreement if the Buyer violates its terms;
Modify product specifications, subject to prior notification to the Buyer.

7.2. The Seller is obligated to:

Deliver Goods that meet the quality standards and specifications stated in the product documentation;
Provide all required export and phytosanitary documentation;
Notify the Buyer of any significant changes to the order in a timely manner.

7.3. The Buyer is obligated to:

Pay for and accept the Goods within the agreed terms;
Provide accurate information when placing an order;
Comply with the import and usage regulations of the destination country.

7.4. The Buyer has the right to:

Place orders through the Website;
Request information about order status;
Demand fulfilment of the Seller’s obligations under this Agreement.

8. Liability of the Parties

8.1. The parties shall be liable for non-performance or improper performance of this Agreement in accordance with its terms and applicable law.

8.2. The Seller is not liable for:

Minor variations in product appearance or colour due to production batch differences;
Delays caused by customs authorities, logistics carriers, or other third parties beyond the Seller’s control;
Incorrect information provided by the Buyer during the ordering process;
The Buyer’s failure to comply with the destination country’s import regulations.

8.3. In the event of force majeure circumstances (natural disasters, war, government actions, pandemics, or other extraordinary events), the parties are released from their obligations under this Agreement for the duration of such circumstances. The affected party must notify the other party in writing within 5 business days.

8.4. The parties shall make every effort to resolve any disputes through negotiations before resorting to legal proceedings.

9. Return and Refund Policy

9.1. Due to the nature of the Goods (compound feed and agricultural nutritional products), returns of products of satisfactory quality are not accepted once the shipment has been dispatched.

9.2. In the event of delivery of defective or non-conforming Goods, the Buyer must notify the Seller in writing within 5 business days of receipt, providing photographic evidence and a detailed description of the issue.

9.3. Claims regarding quantity discrepancies must be submitted within 3 business days of receipt of the shipment.

9.4. Accepted claims will be resolved by replacement of the Goods or a credit note, as agreed between the parties.

10. Term of the Agreement

10.1. This Agreement enters into force from the moment of order placement and remains in effect until all obligations of both parties are fully performed.

10.2. The Agreement may be terminated by mutual written consent of both parties prior to shipment of the Goods.

10.3. Either party may terminate this Agreement unilaterally in the event of a material breach by the other party, subject to written notice.

11. Contact Information

For any questions regarding this Agreement, please contact us:

Email: e-commerce@wefeed.com.ua
Website: export.wefeed.com.ua